I have recently joined gala casino, made a few deposits had a couple of bonuses but have met all wagering requirements.... I tried to make a withdrawal and it said I had to close all active games first.... Contacted chat, was told there was still wagering requirements and what they was so I went and played some more. I tried to make a withdrawal and it declined again. Talked to chat and told all wagering requirements have been met but the bonus is stuck and needs to be manually removed. They created a ticket, and it would be sorted within 24 hours..... 24 hours later nothing so I chat again, they ask for more time upto 72 hours. Again the time elapsed and nothing so I chat again and am told please give them a further 48 hours..... Absolutely fuming at this point. Tried to make a withdrawal Friday and now on Wednesday still nothing. Quick to take my money though
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