hi
i deposited £300 with Leo Vegas I played monopoly big bet and went on to win £2700 so I came out of that game went in to another lost around £200 I then came out of that game tried to go in to another I was then logged out. i tried to log back in but was greeted with the message account locked for security reasons. I received an email stating the needed my proofs of identification which I sent my driving licence and a government issued letter on the 10/11/17 I have called for an update I end up the answer it is with the relevant department they will contact you in due course. I have accounts with other bookmakers the process has always been completed within 24-48 hours never nearly 2 weeks. I was told on one occasion it was because they had a back log but the funny thing is I asked a friend to open an account he was asked for the same but yet his account was verified in 3 days.
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