I cashed out my ($4,000.00 CAD which is their maximum amount) winnings on November 5, 2017. After all the required documentations they asked for was completed and my account was verified, I was finally able to withdraw my winnings on November 11, 2017. I understood the waiting period would be 2 to 5 working days. Today is November 21, and it is the end of working day 7, and still no deposit into my account.
They have also changed the "live chat" tab/box option to "help", so I no longer have access to a "live chat". After I click on "help", they allow for a message to be sent to them, and I receive an email stating they will get back to me in due course, which takes a day to two.
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