I have had an account with Playamo for the past 3 months, and was on VIP status, I had made multiple successful withdrawals amounting to approximately $13000 aud so my account was fully validated and so were my deposit methods and withdrawals.
On Monday the 21st of November, I was trying to make a deposit via Paysafe but it seemed they “PlayAmo” had technical difficulties and I was not able to deposit via this method, so I deposited via bitcoin instead, as the day went on, about 5 or 6 Pm Paysafe became available again so I deposited the 100$ Paysafe i was holding.
With this deposit I won 6500$ which I started the withdrawal process and sent a $4000 withdraw back to my visa, so I was left with 2500$ in my account. I continued threwought the nyte to play and win on eye of ra and finally wolf gold and raise my winnings to $31500. At that point I called it a nyte, went home and sat on couch so it was only around 1 hour that i stopped playing, I tried to log back into my account but I couldn’t! I went onto live chat and asked them if there was any malfunction on their behalf because I couldn’t log into my account, first chat didn’t respond to me. I started another chat and asked the same question and I was give then answer “duplicate accounts” . By that point I was going to cry with frustration how, why and what are they trying to do to me! I have made withdrawals In the past not a problem, I have deposited many thousand of dollars over the past 3 month, no problem, but when I win a substantial amount of cash, and try to withdrawal, I got this answer, duplicate accounts. I would never make another account and I have never made another account with this casino! I know I am not at fault here, the only answers I get from Playamo is duplicate account, I asked for my account to be reviewed but they declined. I have more proof of previous withdrawal statements and deposits and was even in chat with my vip host from this casino which I have attached to this file.
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