i was playing the slot jewel riches on 20th of September on novibet.gr and i won free spins.The system crashed and until now i wasnt able to play my free spins..I was asked numerous times to send screenshot from all my devices(ipad ,iphone ,laptop).After numerous requests and annoying emails i spoke in the telephone with two representatives and on the latest message it was sent to them by their casino provider it was aknowledged that the free spins were indeed awarded and i was asked to do one last thing.i was asked to send one more time screenshot of my laptop in order finally my free spins to be awarded..I sent it 40 days ago and still im not able to play my free spins!On the last email they sent me 19 days ago they said they re still waiting an answer form their casino provider!its been over two months i ve won my free spins...
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