Everum casino confiscated 500 euro (including 100 euro my own deposit). When I asked for the reason - the answer was they found my gameplay abusive. As far as I can understand- they did not like that I used a respin feature available at some of the slots to fulfill the wagering requirements. They even claimed that this kind of play is almost risk-free. First - it is absolute BS. Respin feature does not provide a better House edge for the player than a regular slot play. Second, nowhere in the Terms of the Everum casino Respin feature is mentioned as banned for wagering purposes. When I asked again what exact rule from their Terms and Conditions I violated - they informed me that it is up to the casino to deem as an abuse whatever they wish even if it is not mentioned in their T&C at all. I found this reply deeply disturbing. It means the casino can use ANY excuse in order not to pay the winnings and they are not bound even by their own rules. Please, help me with this casino.
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