I recently made a withdrawal on Slots of Vegas and it was approved on 4th Feb it's now the 27th Feb and 18 business days have passed. I log on every day to speak to live chat requesting info on the delay. I get the most disgusting excuses when I ask to be transferred to withdrawals department such as no sorry they are in a meeting or their chat is down due to maintenance. Keep getting told to email them and I get no replies. Also got told I have to wait longer cause they already have processed their maximum amount of withdrawals for the month. This site is a complete joke. Will never play on this site ever again. I recommend others to steer clear!!!!
P.s I did a neteller withdrawal so their should be no need for such a long delay after their maximum 10 business day waiting period
Thank you for using our LiveChat Service. This is 'Perry'. Please verify your Email and Phone Number so that I can assist you.
Bojinator: ****************@hotmail.com
Bojinator: ****************
Bojinator: ****************
Perry: Thank you! How can I assist you?
Bojinator: hi Perry, ive opened up a dispute and they have got back to me asking for your company to send me a link of proof saying about how withdrawals that have been approved can take longer then the 10 business days mentioned
Perry: Once your withdrawal has been approved all of your inquiries will be handled by the withdrawals department via chat. Their schedule is from Monday through Friday from 10am to 4:30pm EST. During non business hours please send your inquiries via e-mail to withdrawals@slotsofvegas.com
Perry: They will get back to you as soon as possible.
Bojinator: no you didnt answer my question
Bojinator: can you please provide me with some sort of evidence on your terms and conditions stating that it can take longer then 10 business days to approve?
Bojinator: i am logging this conversation also for evidence
Bojinator: to process i mean sorry
Chat session has ended.
This is what happens this is how they treat you.
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