I made a withdrawal of £440.90 on 03/03/16. I also The website says 3-5 days for card payments. Because I had not received it by close of business today, I went on the live chat to see what was going on. The chat rep was not helpful at all, said they had a "heavy workload" which was delaying payment and after being very vague said it would probably be next week before I received it. I then asked who I should address a complaint to and he completely ignored me. I'm just curious to know how they can take the money instantly but then take a week and a half to withdraw?
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