I won $400 in late December 2015 and successfully completed the verification process on about Jan. 11 2016 (after waiting several days for them to respond to emailed questions, which never happened). Since then, I've just received excuses ("waiting for billing descriptor and we guarantee you'll be paid" etc.) and apologies, if I get any response at all. I've stopped trying to get help from their Accounts department because they're useless and don't care; my "Casino Host" is also useless but at least he responds and *should* have had some interest in keeping me happy. He just tells me to "rest assured" that the deposit will happen and that he'll light a fire under the Accounts people, but provides no reason why I should believe him. I can't even get to their website anymore, so I suspect they are no longer a viable company. I'd really like to know if they're still even in business. Thank you.
↧