Quantcast
Channel: AskGambles Casino Complaints
Viewing all articles
Browse latest Browse all 7366

BetOnline Casino - Unjustified account closure and balance confiscation

$
0
0
Hello, my account B1265102 in betonline was closed, and confiscated all money from my ballance (700 dollars i made deposit 150 and win 50 in casino, 350 in sportingbet and 150 in poker) Here they explain this: This account is suspended since only 1 account is permitted per household. This case was reviewed by our Fraud team since 11/2015 and it is a permanent status. The account was closed and the balance was confiscated since there was a breach in out Terms & Conditions. i definitly can say that have only one account, Another account that they told me was connected with my account was account of my friend. I recomende her to open account in this casino. I am and my friend send them our IDs and utility bills, that we are who we are. We never takes any bonuses from them, don not play together in poker or whatever.. so what was the reasone to create 2nd account? for me its looks like they just dont wana pay me my win. I hope you can help me. thanks

Viewing all articles
Browse latest Browse all 7366

Trending Articles