I received an email stating I could return to play at the casino "on the house" with no deposit required. I entered the promo code of Play100. Was given the $100. Played thru a little over $900 of the required $3000. I received another email with a free spin code. I went to enter that and couldn't. I started a chat and was told I couldn't use the Ninja25 code because I'm on the play100 code. Fair enough. Go back to play the game I was playing and my balance was 0. I contacted support again and was told I shouldn't have been allowed to use Play100. If I wasn't allowed to play why did it accept that code but not NInja25? The first rep that took the money out tried to get me to play on a triton code when I didn't want to do that since my balance was already over $200. Finally manager said he would credit 200 but would escalate to see if I was eligible to cash out. No thanks. I've attached the screen shot of the email.
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