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Serious Payment Problem With Fenix Casino

Hi , I won at Fenix casino in early July and have been trying to get paid ever since for the first 3 weeks they just said it was coming this was via live chat then they said my account needed...

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Golden Tiger Casino - Won't't refund deposits despite an active Self...

Today I opened an account with golden tiger casino not realising that it was owned by casino rewards immediately. I have a self Exclusion due to previous gambling problems with casino rewards and...

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Magical Vegas Casino - Account Closed and Deposit Withheld

I wish to make a complaint. Magic Vegas Casino — I thought it looked okay to join so decided to give it a whirl. I deposited £20 and rec'd a £20 welcome bonus. Started playing some slots and it was...

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21 Dukes Casino - Not following Self Exclusion Process

I emailed 21 dukes wanting to take a break from playing to their email address they suggested on the responsible gaming page 4 days ago and received an acknowledgement. I have since been able to...

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Slots of Vegas Casino - Where's my Money?

I played at Slots of Vegas 8/16/15 I won and requested a payout, the payout was approved on 9/1/15 I started chatting with customer service last week, on 9/14/15 and they told me my account has an...

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MrCasinos - Withdrawal option not available anymore

A few years ago I signed up at MrCasinos.com. By playing with a sign up bonus and doing some pokerfreerolls and cashgames at the pokerrooms I built a small real money bankroll at MrCasinos. I also did...

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FashionTV Casino is not paying

I made a deposit of €200 to FashionTV Casino on the 11th of September and won. On the 14th I made a withdrawal to Skrill of €1606,7. I also provided them with KYC documents and the withdrawal's status...

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Silver Oak Casino - Unjustified Bonus Removal

I received an email stating I could return to play at the casino "on the house" with no deposit required. I entered the promo code of Play100. Was given the $100. Played thru a little over $900 of the...

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Maple Casino - Will not release withdrawal to the mastercard used for deposit

Deposited money with mastercard. Site clearly shows mastercard as a preferred method for Canadian deposits. Could not get withdrawal. Was asked to reinstall the program but after texting with the...

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Party Casino - Bad treatment

I have played at and mostly enjoyed playing at party casino for many years. I have had my share of good wins too. Then I discovered that when using credit or debit card for deposit they sometimes...

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Sunset Slots Casino - Withdraw request left unanswered

Hello! I have trouble with Sunset Slots Casino. I finished the no deposit bonus. I made the initial deposit of 25 euro. I send my documents to security@sunsetslots.net. I am not receiving message by...

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Uptown Aces Casino - Misplaces my payment?!

Here we go again, I'm starting to think these casinos are enjoying receiving, with holding, delaying, refusing and now misplacing my winnings. I requested a pay-out last Sunday for 500.00 usd. This is...

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Golden Lady Casino - Misleading information regarding wagering requirements

I first signed up for Gold lady casino last night. The person I chatted with about the different bonuses available was Frank. As I was waiting for him to chat me back I used the $20 free bonus to check...

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Lucky Spins Casino - Beyond Delayed Payment

I am a single mother with child and have lost a lot of money to gambling, but sometimes i win, and when i do win, i like to get paid. On 05/21/15 placed $2,000.00 withdrawal of my winnings at Lucky...

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Party Casino - Technical problems with server resulted in €500 missing

I have used PartyCasino for years and have mostly been a happy customer. I've never had a problem with them until now. Last night I was playing Live Dealer Blackjack and betting between up to €500 per...

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LeoVegas Casino - Endless requests for documents

Hi i have an issue with Leo Vegas Casino my user name is safeand52 my email is john*********@gmail.com John ************ 1:01 AM (10 hours ago) to info Good Day. I have a complaint to make about an...

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Vernons Casino - Stalling payment for ages!

I really don’t know where to turn, I won over £11k online with Vernons casino and they are making it impossible for me to withdraw my winnings. I have sent them the following documents: Photo of my...

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Paddy Power Casino - Restricting my account, but allowed me to deposit and...

This is PaddyPower incident number 150714-002498. I had a PaddyPower account since probably 2011. I lived in Ireland when I registered. I moved to Netherlands on 04-JUL-2013. Signed a lease for two...

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Sun Palace Casino - Not getting paid for over 5 weeks now!

Ive been trying to get paid going on 5 weeks now. First a check was sent for $700. But it did not have the right amount of routing numberson it. Then my bank lost check. So decided to do wire transfer...

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VIP Stakes Casino - 300% bonus not given

On the 23/09/2015 i received and email saying i get Bi-Weekly VIP bonus 300% bonus. So i deposited $20 i didnt get any bonus once deposit was done. I waited till that evening to speak to support i was...

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