Submitted all details for payment was told payment was good to go on 18th March but still not received anything and emails being ignored.
Email exchange with Prism....
Richard ****
17 Mar
to william.g
Hi William,
Can you advise all is in order now please.
BR,
Richard
william.g@casinosupportcenter.com
18 Mar
to me
Hi Richard!
We are good to go!
Sincerely,
Bill
Prism Casino
Withdrawals Department
Phone Number: 1-844-632-0969
(Monday-Friday 12pm-5pm ET)
IMPORTANT:
***Any of our withdrawals methods take 10-14 business days from the approval date to be sent to the third party processor.
***Our checks are not cashier checks or certified checks, they are only meant to be deposited into your bank account and left to clear.
*** A $250 fine will apply if the check sent to you with your winnings was returned due to an address mismatch.
*** Do not mention gaming or casino to the bank.
From: Richard Hill [mailto:Richard ****]
Sent: Thursday, March 17, 2016 3:31 AM
Richard ****
18 Mar
to william.g
Excellent. Thanks William.
Richard Hill
31 Mar
to william.g
Hi William.
No sign of this payment, can you give an indication of when it will be received please.
Thanks,
Rich
william.g@casinosupportcenter.com
4 Apr
to me
Hi Richard,
I just requested an update from the processor since we have not received any confirmation. As soon I have further information I will contact you with the details of the payment.
Sincerely,
Bill
Prism Casino
Withdrawals Department
Phone Number: 1-844-632-0969
(Monday-Friday 12pm-5pm ET)
IMPORTANT:
***Any of our withdrawals methods take 10-14 business days from the approval date to be sent to the third party processor.
***Our checks are not cashier checks or certified checks, they are only meant to be deposited into your bank account and left to clear.
*** A $250 fine will apply if the check sent to you with your winnings was returned due to an address mismatch.
*** Do not mention gaming or casino to the bank.
From: Richard Hill [mailto:Richard ****]
Sent: Thursday, March 31, 2016 1:51 PM
Richard ****
14 Apr
to william.g
Hi,
As far as I can see this payment has still not been made. Please can you update me on the status of payment.
Thanks,
Rich
↧