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Slots of Vegas Casino - Withdrawl not sent

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I made a withdrawal on 3/10 from Slots of Vegas for $1,000 and on 3/31 it was confirmed that the payment was sent to the processor. I have been in contact with them and they keep telling me my payment will arrive any day (since 4/15) and it's now 4/29 and I have not been paid. I called to speak with someone else and they confirmed that my payment has been approved but they have not sent it out to be paid. They have lied to me for the past month stating they have sent my payment out. Would you please help me get this resolved.

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