I had request a payment of 445 eur by bank wire on Apr 16,2016 . I was told to send over some personal document which i had sended over but when i try to follow up my payment i was told by their live support to contact them by email , i had email hello casino few time all i got for response is the following below.I keep getting push back and delay and excuse for my payout .
Good Day
Thank you for contacting customer support. Our accounts department is unavailable at the moment as they operate during normal office hours. I will escalate the email to them and they will give you an answer within 24 hours upon receiving the mail.
Kind Regards
John
Customer Support
Hellocasino
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