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Cool Cat Casino - Getting run around on payment

Hello, I have played at coolcat, club player and prism casino and have winnings from all of them. All won in the same week in February and all have been approved for payment. One was approved on Mar...

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Bovada Casino - Delayed Payment, No time-frame given by support

On March 11th I made a withdraw of 1000 dollars that I was supposed to get within 10 business days. It is now March 31st and I still have not received payment. I wouldn't be that worried except I see...

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Winbig 21 Casino - They promise to pay quick but they never do it

Hi Winbig again, a beautiful wining the 18 of march and despite several promises : you will be paid very quickly (it was ten days ago) this week ( it was last week ) you will be paid tomorrow (it was...

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Royal Ace Casino - Stalling Payment For 3 Months

I have wasted countless hours trying to get my money from Royal Ace Casino. I requested my withdrawal 3 months ago. Here is the email I got from them today: Dear Joseph, This is William with Royal Ace...

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LadyLuck's Casino - Suspended account but allowed to make deposits

I spent a lot of money on this site and when I went to make a withdrawal I was told I was suspended and had been since 2 weeks prior, I then challenged how I was allowed to deposit so much money then...

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Llama Casino - Requested £20 withdrawal, but no one contacted me

I made a request to withdraw on the 19th March for £20 to withdraw to my netteller account I have sent 5 emails no response the transaction I'd is T160319054842

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Jackpot247 Casino - Withdrawal complaint

I won £5500 on the early hours of Monday morning on the Tuesday night I had to send copy of my passport bank card proof of address I did all that I then phoned on the Wednesday and they saying they...

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Lucky247 Casino - Delaying my payment

Hi! For a while back (2016-02-27) I played on lucky247casino and won 4184euro. Uploaded all verification needed and waited for the withdrawal. When the money hadn´t show for a while. I tried to talk to...

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Vegas Casino Online - 2931$ pending since March 14th

Hi, So I'm filing a complaint about Vegas Casino Online aswell, since also here (aswell as on Slots Plus - their sister site- where i have another, more detailed complaint running here:...

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Hopa Casino - Trying to apply unjustified additional wagering to my winnings

hello i got and email from hopa that i have 50 freespins , i won 14 £ i finish the wagering requirements end up with 500 but max cashout is 100 , requies minum deposit of 10 to make a witdraw , i have...

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Thunderbolt Casino - Maximum bet rule is very misleading

I have been warned of this rule during my last withdrawal where Thunderbolt Casino advised me that they processed my withdrawal out of courtesy and I should not go against the maximum bet rule in...

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Jackpot Paradise Casino - $1,500 Winnings not being paid

Ever since Mar. 14th when I first made a request to make a withdrawal on my winnings, I have been getting the run around. First off, I submitted all required documentation they requested to verify who...

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Planet 7 Casino - Withdrawal request is being totally ignored

I won a total of 350.00, both withdrawable after I full filled a bonus and free spins, and kept playing. I was also gifted with some card I've yet to recieve. So far I've been waiting over a week for...

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BetRally Casino - Withdrawal "Pending" for too long now

Good Evening all of you! First of all I want to thank you for your informative homepage, I often used it to find reputable casinos but never wrote here, because I never had any problems with different...

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Euromoon Casino - Declined 11000 euro winnings due to mysterious software bug

i made deposit of 80e and 250%match bonus i made wagering.after wager was done my balance was 11000+e i made withdrawal of 5000e.casino decline my withdrawal rest money in my account balance was...

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Maria Casino - Long verification and poor customer service

I joined this casino last week 28/04/2016 and deposited I had a win and withdrew the winnings however this was returned to my account later that day as I needed to verify my account I sent of all the...

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SpinEmpire Casino - Unable to request a withdrawal of 14000SEK

The withdrawal page is technically flawed. Only two options exist. Trustly or Bank Transfer. For swedish customers the page gives "Technical error" message most of the time. On the 30 of march I was...

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Fruity Casa Casino - Closed my account and refused to pay winnings

I opened an account with this casino I made a few deposits I played through the bonus requirements and I won some money I was really cruft id won that much so I withdrew the money which was £3275 I...

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Planet 7 Casino - Got my account closed instead of being paid accordingly

I am not sure if these are delaying tactics or they will not pay me at all but I submitted to withdrawals over a month ago, I was given the runaround for weeks and then I kept getting contradictory...

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NetBet Casino - Terrible verification process!

Firstly they ask me to give photos of bank card and some ID (passport sent) REASONABLE request on 27th March details sent and account unlocked. Withdrawal withheld they wanted "SELFIES" OF ME HOLDING...

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