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Smart Live Gaming Casino - Payment still not being processed

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Made a withdrawal of just under £400 over a week ago. Payment is still listed as pending. Previous withdrawals were always processed within 1 or 2 days. Account has been previously verified in the past with KYC documents provided. Live chat seem to be going through a standard list of responses regarding the delay and none seem to be helpful. No-one answering when phoning them.

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