I made a withdraw request of 100 on 5th July. The following day I had email ref docs to verify the account with I know own is normal. I sent pic of passport. Bank card utility bill.following day told couldn't see all four corners so sent again.next day told couldn't read numbers . I asked well I can read the number from the picture. They wanted picture of the numbers made up of holes .this took two days of sending pics. On the Friday I told finally approved and withdraw would be 3 to 5 days. Which I thought was so but ok.chased on Wed to be told basically it's sent . Speak to the bank. And if not in on Friday then contact.Friday came and I emailed and then got told that technically issue with withdraws and I might get my money in several days. Contacted again on Monday to be told still technical issues not there problem. Might get money in a few more days. I've had lots of emails and feel that they are just stalling.
↧