Hello, I have an approved withdrawal request with Planet 7 casino for only $306 that was initially submitted on November 22 2016 and after escalation on December 7th 2016, it was finally approved on December 8th! I waited patiently for over a month and a half without hearing from the casino or receiving payment until 1/25/2017 when I contacted the casino and the kind support person informed me that they needed more updated paperwork at which point I re-sent immediately that evening. On 2/22/17 I followed up again and they told me I should be receiving the funds shortly. It has been nearly 3 1/2 months since the withdrawal was approved and I have still not received payment although support has informed me that they have all of my updated paperwork. Any assistance would certainly be appreciated!
↧