I made a withdraw request for 1 month ago and have still not recieved my money. I been in contact with the support on their website everyday the last 10 days. They only tell me the same thing all the time:
This email I got from tem 5 days ago, but still no money! And they tell me the same thing in the online webchat support but still.... No money!
Hello Robin,
Indeed, there has been an issue regarding your withdrawal.
This mistake is being resolved at the moment and I sincerely apologize for this delay.
I have sent the request to our payment provider to wire the amount today.
You wil have the amount processed as soon as possible.
Once again, please accept our apologies for this issue.
Let us know if you have more questions, we are happy to help you!
Sincerely,
Marie
Casino Sieger Player Support
Support
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