I have withdrawn out £5000.00 on the 5/9 and have yet to receive the payment,
Casumo wanted a letter from my bank and now I have produced that to them plus all bank statements,
They have now said we are getting VISA to look in to this payment .
They also said I made 3 deposits on a card that ended in 9013 when on my bank statement I only had one to that account
My other account ending in 4072 was were the three deposits came from and only one from 9013 that was my last and only deposit on that day of the 5/9 and with that deposit I won't £5000.00 so I had to withdraw it to card ending 9013.
Now they are saying VISA are dealing with it ?
I have no reference from them so I can call visa myself!
And I have just read up online that this has happened to lots of people and they don't like paying people back money they are owed.
I'm getting very frustrated with them now and I had a holiday booked and this has totally ruined my plans.
What next ?
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