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Diamond Reels Casino - Refusing to process Bitcoin cashout

On Aug 22, 2017 I won on a no deposit bonus, maximum withdrawal $100.00. I submitted my request to withdrawal via Bitcoin (same way I deposited), and on 8/22 I received a request for docs. I thought I...

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Slots of Vegas Casino - Delaying payment again

I have a withdrawal from 20 days ago and cannot get a response from Slots Of Vegas. Customer Support cannot answer any of my inquiries and my VIP Host is non existent. Does not respond to any messages....

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Golden Star Casino - Giving me the run around with payment and verification

Dear Sir or Madam, I was player of casino Goldenstar. Playing here and deposited 500EUR. I was playing black jack, not a roulette as they state. Simply I played 2 hands both for 250 EUR while one of...

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VoodooDreams Casino - Accusing me of creating duplicate accounts, but...

According to voodoo i made more than one account. Their reason as to why i didnt get my winnings and then was banned. I asked for proof because i wanted to understand what i was being accused of. I did...

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Rich Casino - Not possible to withdraw although verification docs sent in

Ask Gamblers thank you for your support! I signed up for this casino, received many bonuses, love the games and deposited several times. Now I want to cash out - first time and was asked to send in...

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Hopa Casino - Still awaiting a payment after 96 hours

I requested a withdrawal for £901 on 9/9/17 and still waiting payment, I have sent documents over twice, spent over 2 hours in phone calls trying to speak to operators but the automated system tells...

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Casumo Casino - Missing payment now being investigated by Visa, really?

I have withdrawn out £5000.00 on the 5/9 and have yet to receive the payment, Casumo wanted a letter from my bank and now I have produced that to them plus all bank statements, They have now said we...

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EnzoCasino - 1600 euro withdrawal declined due to unjustified breach of bonus...

Dear madams and sirs, as i know this would happen, im kind of not surprised and will state my facts as good as i can. 1) I deposited 20 euro on enzocasino and got a 400% bonus in total of 80€ as i read...

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Ruby Slots Casino - Still hasn't paid me

I won $2,500 I used a bonus code play through the amount I sent all the proper documents 3 times they confirmed it on the 18th of August that they received everything and it was a go to go ahead and do...

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Black Diamond Casino - Live Chat Function Not Available

I made a deposit that went into my casino account just fine, but am not able to access the Live Chat function to reach a rep. This is very frustrating because players are not able to add bonuses...

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Planet 7 Casino - Rude support & Non payment

After submitting a bunch of paperwork and ID verification, I was able to cash out on 7/31/17. The cashout was approved on 8/2. Very quick I thought to myself, which by quick I mean that relatively....

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Dreams Casino - No Payment and no updates

I originally submitted the payment request on 7/7/17. After going back and forth with them for a couple weeks (that is a whole other complaint in itself) I was finally verfied and by cashout request on...

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Casino.mx - Verification process too slow, lack of communication from support

Made a $400AU withdrawal but needed to upload documents to receive money, 50+ hours ago I sent them and asked for an update in that time aswell. I have had no communication from the casino other than...

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Royal Vegas Casino - Stalling withdrawal and verification for 2 months

I have been trying to withdraw money for almost 2 months now. The first couple of weeks was a hastle as i was not notified what documents needed to be sent through. Each time i would email the casino...

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Grand Reef Casino - Unpaid Winnings

I requested my withdrawal of $2264 on 23rd of August 2017. After 5 days casino requested Verification. This was complete by 31 August 2017. I have emailed each week since this time and was asked to be...

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Betvictor Casino - Account closed without a reason

I registed in Betvictor on Tu 22. Aug, with my account misscat777 Later that day at 04:34 I sent in the verification documents to verification@betvictor.com as instructed by the chat support, sent my...

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Mars Casino - Stalling payment

Good afternoon. 09/11/17 I made a deposit in mars.casino. I played video slots. After the game, my balance was 310 dollars. I ordered a payment. This can be seen in the screenshot. It took 3 days but I...

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BonanzaGame Casino - Winnings declined and account closed due to unjustified...

Dear Askgamblers, Dear BonanzaGame Casino! Hello all, recently I maded account to BonanzaGame and before that, I asked If it's safe to play here, so they checked If I have another account here....

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Sloty Casino - Poor withdrawal process

Still waiting for my pending withdrawals. Finally sorted out the docs they needed and confirmed to start withdrawing. Now my two withdrawals are still pending and been told they are with management and...

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Hopa Casino - Non existent Customer service

Deposited as a new member today and was automatically given a 100% bonus which I didn't want. T&C's say don't play just contact us immediately which would be all well and good if there was anyone...

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