I recently signed up for this new casino - they advertise a Welcome Bonus of 100% up to $500.
Deposit made - welcome bonus was not honoured despite several requests on live chat.
Account was fully verified with identification however Support refusing to honour the welcome bonus without stating the reason.
Seems like false advertising to me was lured into making the deposit which I never would have done if I knew I was not eligible for the Welcome Bonus - they will not even provide me with a just reason.
Seems like a very unprofessional casino I am not sure how it is going to win market share as my experience has been baffling - in a negative light.
Unless management can do something by honouring my Welcome Bonus or refunding my deposit I highly recommend to AVOID this casino.
Dishonest management/advertising.
As they would say - 'This decision is final'.
In my case - 'Avoid this casino - Final'
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