CasinoLuck - Payment delayed for nearly 1 month, poor support communication
So it's been nearly 1 month since I made a withdrawl. I've contacted them every day and they have replied to about 20% of my emails! £100 is a lot of money to me. They keep saying it's not their fault...
View ArticleNetBet Casino - Impossible to find and/or request Self Exclusion, no one...
Hi, I recently opened a netbet account 2 days ago and was wagering beyond my means chasing losses. I got urges to keep gambling and knew I had to self exclude myself urgently as this is the only way I...
View ArticlePlanet 7 Casino - 2 Delayed Payments
I currently have 2 approved withdrawal requests from Planet 7 Casino. The details are as follows: 6/2/2016 - $380 6/22/2016 - $350 As you can see, all of these are way past due based on the 7 to 10...
View ArticleSmart Live Gaming Casino - Delayed withdrawals
Hello, Had used smartlivegaming.com (https://secure.gamblingcommission.gov.uk/gccustomweb/PublicRegister/PRAccountDetails.aspx?accountNo=2715) for the last 2-3 months. Company is regulated in UK. Their...
View ArticlePlanet 7 Casino - Waiting a month to be paid
It has been a month since I was approved for a 450 dollar withdrawal. I have been given the run around. Now I am.sent to the escalations department who refuses to answer my questions. Please help!!!!
View ArticleSuper Casino - Hiding behind money laundering regs to delay payments...
I played at Super Casino and upon withdrawal was asked for documentation. Slightly more than I usually have to at online casinos, this consisted of ID, POA, front and back of cards used to deposit, and...
View ArticleLas Vegas USA Casino - Withdrawal overdue
On June 3, 2016 I requested a payout on my winnings of $1600. On June 24, 2016 I emailed financial at Las Vegas USA casino to inquire as to payout. At that time, they responded that it would be a few...
View ArticleGorilla Casino - Won't respond and payment hasn't been processed weeks later
I have been getting completely ignored by this casino regarding my withdrawal since I supplied all relevant ID verification weeks ago. I won 1000 euros after playing many hours on their various slot...
View ArticleRoyal Ace Casino - Need Help Getting $700 Withdrawal
I was a VIP at Royal Ace until I started withdrawing money. I hit a streak of luck at the end of 2015/beginning of 2016 and requested numerous (approximately 12) withdrawals. On average, these...
View ArticleMr Green Casino - Allowed registrations from restricted country, stalling...
In 2014 I checked in to Mr Green casino. I think I never deposit. On Tuesday I get an email with a bonus and decided to deposit 20 euros. After playing for a while could declare forfait bonus and asked...
View ArticleMalibu Club Casino - Delaying payment and no answer from Live Chat or email...
I made a 2500 € withdrawal on Jly 24th. On July 29th it was still pending . I tried to contact support via Email but got no answer after that I tried Live Chat a few times but the only answer I get is...
View ArticleKaramba Casino - My cash outs have been delayed for 5 and 3 business days...
I have received 3 cash out payments on time so far, i have provided my verification details on 2 seperate occasions when asked. I am now into the 5th business day for my large cash out and the 3rd...
View ArticleDreams Casino - Play for no pay!
On June 14th I won 2200 and withdrew that amount .on june 30 i received a email response Stadium they needed to confirm my type of payment which was a wire transfer and that I needed to contact the...
View ArticleRuby Fortune Casino - Withdrawal of 903$ declined, asked to notarized...
I had made a small deposit of 50 $( I received a bonus for this and did not go over their max bet rule) in April on their casino and I won 903 $. Days went by and they asked for documents, then few...
View ArticlePlanet 7 Casino - 3 months and no payment
I have been waiting almost three months for a payment. I had a withdrawal approved on May 7th for $600. I have received a check for $300. On May 12th I has a withdrawal approved for $800. I have not...
View ArticleBGO Casino - Declined payment of winnings, no proof of bonus violation presented
BGO declined payment of £1900 & £400 winnings citing infringement of bonus rules, i.e.wagers of larger than £10.00. I disputed that and requested proof from my transaction history on the 5/07/2016,...
View ArticleSuperLenny Casino - Unable to login, worried about my withdrawal and balance
I opened an account with Super Lenny yesterday. I wagered £400 and submitted a withdrawal for £1400. I continued playing with a remaining balance of £70 and when it reached £150 I was kicked out of the...
View ArticleSuper Casino - Locked Account / Not Paying Out
I had a decent win at Supercasino.com and now my account has been lock for 'auditing'. I was not too concerned until I started reading some the the complaints online. I managed to process my first...
View ArticlePlanet 7 Casino - Payment Delayed, Again!
My withdrawal was approved on June 15. It's been past the published paying time and I've been told my payment has been in multiple "batches", but payment hasn't occurred. Last response to my requests...
View ArticleMalibu Club Casino - Stalling withdrawal & not providing response
My withdrawal request is pending for 2 weeks now. After the request I received an email with the confirmation and aksing for documents, which I emailed them back. Since then nothing more. Resent email...
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