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Malibu Club Casino - Delays payment and refuses to pay almost half of it

Hi, I have acceptes the no deposit bonus from them, made all the wagering requirments and withdrew £150 (the maximum possible amount using the bonus). I have sent all my documents for verification,...

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SpinEmpire Casino - Giving me the run around with a payment

Hi, I belive Spinempire is consciously holding back payments to their winning players. I tried to do a withdrawal of 1105€ on January 15th 2016. They asked for the documents needed to prove my...

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Vegas Casino Online - Extremely slow withdrawal process and no finance support

I Have requested a withdrawal over three weeks ago upon doing so I immediately was contacted by security to fill out required paper work then finance called me and verified my account. now every time I...

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SpinEmpire Casino - Verification issues after big win

After turning €50 on my first deposit turned into €1100, this casino is going hard on me with getting my account Verificated. I've provided all requested documents, which seemed to have passed and...

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SuperLenny Casino - Unfairly declined withdrawal and closure of account

I opened an account with superlenny today and desposited £90, all went well and I withdrew £500.36. Later that evening I tried to access my account only to find I couldn't. I contacted live help who...

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Play Million Casino - Delayed Withdrawal of £170, Verification Docs Sent

I have been trying to get my withdrawal processed for £170 for the past few days from this casino. I joined last week and sent in proof of i.d. I used my PayPal account to deposit funds but the name on...

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Cleos Vip Room - Still no wire transfer after 2 weeks

On 1/11 I won $1062, I waited the verification period and approx. a month later received a check. Now where I am having a problem is that there is no place I can cash this check nor will my bank accept...

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Ladbrokes Casino - Their verification is a slow pain

I normally withdraw my winning at my local Ladbrokes shop. And 2 weeks ago couldn't bother to go. So i attempted to withdraw online... Big mistake i;ve learned. First £90 no problem was...

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BitCasino.io - Refusing to reinstate bonus or refund my deposit

I played a large bet on Vegas Crap while using a bonus. The game became stuck and frozen. I can't do anything. I tried to press other keys but nothing happened. So I exit out the game and forfeited my...

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Vegas Casino Online - Runaround with a withdrawal

I started withdrawal process around Christmas for 300. I didn't have all the info and I ended up playing it. I won. So I have been trying to withdraw 900 since Jan 17. They have had all needed info...

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Dublinbet Casino - Where is my withdrawal?

I requested my withdrawal on the 4th of February, on amount 480 euros. They kept my money for the following 6days (pending time-extremely long time in comparison with other casinos)Then I was told that...

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777 Casino - Refusing to investigate a 50K euro winning Keno round!

Hi, I have a problem with 777 casino which i cannot resolve more then 2 weeks. Controversial event occured 03.02.2016 around 1:24am. I was playing Keno and i've got all 10 hits. Bet was 1 euro, and the...

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CrystalCasino - Waiting for over a month witout payment

Unfortunately, https://crystalcasino.com/ delay payment without objective reasons for month. Verification completed. From the casino there are no question to me as a player, but there is still no...

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77 Jackpot Casino - Does not count most of my wagering, refusing to send full...

I open account on this casino and take nice 200% welcome bonus deposit 25€ and get 50€ bonus. Wager requirement is 35 x bonus --> 1750€. I spin one hour and win nicely and my credit is about 200€, i...

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Star Games Casino - Giving me the runaround with payments

I made two withdrawals from Stargames casino on 04 and 05. Februray 2016. I got automatic statement from the casino that the payments have been made but I still did not receive my money. I already had...

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Captain Jack Casino - Refusing to pay legitimate winnings!

My final cashins amounted to $8,000..the casino showed these withdrawals as allowable..now they are saying they were not allowed and credited my account for $100..my account history shows a manager...

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BetRally Casino - Withdrawal still pending after more than 10 banking days

There are 10 banking days ago I made a withdrawal of 90,000 Swedish crowns and it says are still being pending. I have had some email contact with them and they have asked me to send documents two...

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Silver Oak Casino - One month plus and still no payment!

Played on their website and won on Jan 15. I called in a requested a cash out. I was sent an email and while on the phone they informed me that it would be about a month to complete the whole process...

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Smart Live Gaming Casino - Software keep crushing all the time, refusing to...

Opened an account today and wish I had never. Each time I had a win on roulette the winnings weren't paid to me, I phoned twice and was told the issue would be looked into. I also used live chat and...

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Lucky Red Casino - Unreasonable payment stalling, poor customer support

I made a $400 withdrawal request on 2-14, Lucky Red customer service was badfrom the beginning; the rep said since it was a no deposit bonus (it wasn't) I could only withdraw $300. She then realized...

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